Justin case you were wondering

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Companies on Twitter need to hash out tagging strategy

Justin case you were wondering…There is nothing more frustrating than searching for an answer online and not being able to find it. When customers can’t find answers, companies lose money…and often customers. Not to mention the hit their brand reputation takes.
So along comes Twitter (or any other social network for that matter), and it’s like […]

Why Facebook should have conversation tagging

Justin case you were wondering…I just realized what Facebook is missing. I’m a huge fan of Facebook and I’ll usually shout from the top of a mountain — or from my chair in my cube — that Facebook is the best of the best when it comes to online social networks. In fact, I’m always […]