Justin case you were wondering

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Calling BS on the twintern

It’s been more than a year since Pizza Hut started the “twintern” madness. You remember right? The biggest pizza brand in the world said our customers want to engage with us via Twitter and we think those customers are so important that we’re going to put our relationships with all of them in the hands […]

Are technology and time teaming up against blogs?

Justin case you were wondering…I blog a lot less these days. When I first started blogging, I followed a strict schedule of at least one post a week and often more. I even established “blogging Mondays” for myself to make sure I took time each Monday to write a blog entry. Now I’m down to […]

Product Ambassadors blog helps solve customer issue immediately

Justin case you were wondering…the next time someone ask you about the benefits of Sprint Space or how sharing information via a blog post can help our customers, do I have a story for you to tell.
About 30 minutes ago, I saw a customer post on Twitter that she was having a problem with her […]

Should Sprint executives be blogging? IMHO, yes

Justin case you were wondering…IMHO, our execs should be blogging, internally and externally. The Sprint blogging train has left the station — you can look no further than Sprint Space or our external social media efforts to see that — but not enough members of our leadership team are on it. Actually, I can only […]

The “duh” factor

Justin case you were wondering…I’ve always been a fan of third-party perspective. It’s easy to look at something for too long and convince yourself that the way you’re attacking a project is the right way and the only way. Someone with very little, or nothing at all, invested in the same project can almost always […]

So you think blogging isn’t “real” work?

You know what really grinds my gears (that’s for you, Family Guy fans) — when people say that blogging isn’t real work. I hear this characterization all the time. It seems to be a staple in most company’s blog policies along with the required disclaimer that any thoughts an employee posts in a blog are […]